Terms & Conditions.

Introduction

These Terms & Conditions apply when you access or use the No Alternative website, create an account, purchase products or interact with services made available through the store.

By using the website or placing an order, you agree to be bound by these terms, together with any policies referenced on the website.

Eligibility

The website may contain products intended only for adult customers.

By entering the website and purchasing age-restricted products, you confirm that you meet the minimum legal age applicable to the relevant product and transaction.

Age verification displayed on the website does not remove any additional verification requirements that may apply when placing, delivering or collecting an order.

Products

We aim to present product descriptions, images, prices and availability as accurately as reasonably possible.

Product packaging, presentation, colour, specifications or manufacturer information may change from time to time.

Availability is not guaranteed until an order has been accepted and the relevant stock has been confirmed.

Orders

Submitting an order through the website represents an offer to purchase the selected products.

An order may be subject to stock availability, payment confirmation, customer verification and any applicable fulfilment requirements.

We reserve the right to reject or cancel an order where there is a pricing error, suspected misuse, insufficient stock or another reasonable operational or legal reason.

Pricing

Product prices are displayed in the currency indicated on the website.

Delivery charges, collection charges or other applicable fees may be shown separately during checkout.

We may update product prices from time to time. Changes should not ordinarily affect orders that have already been accepted.

Payment

Available payment methods will be shown during checkout.

Payments may be processed by external payment service providers. Where this occurs, use of those services may also be subject to the provider's own terms and policies.

An order may remain pending until payment has been successfully authorised or otherwise confirmed.

Delivery & Collection

Customers may be offered delivery, collection or other fulfilment methods depending on availability and location.

Delivery estimates are provided as guidance and may be affected by stock availability, destination, courier operations and other circumstances beyond reasonable control.

Customers are responsible for providing complete and accurate delivery or contact information when placing an order.

Collection orders should only be collected once the customer has received confirmation that the order is ready.

Returns & Refunds

Eligibility for returns, exchanges or refunds may depend on the product, its condition, applicable consumer law and whether the product is suitable for return.

Certain consumable, personal-use, perishable, opened or age-restricted products may be subject to additional return limitations where permitted by applicable law.

Customers should contact No Alternative promptly if an order is incorrect, damaged or otherwise requires assistance.

Customer Accounts

Customers are responsible for maintaining the confidentiality of their account credentials and for activity performed through their accounts.

Information supplied when registering or placing orders should be accurate and kept reasonably up to date.

Accounts may be restricted where there is evidence of fraud, abuse, unlawful use or material breach of these terms.

Liability

Nothing in these terms is intended to exclude rights or remedies that cannot lawfully be excluded.

To the extent permitted by applicable law, No Alternative will not be responsible for indirect or consequential losses arising from circumstances outside its reasonable control.

Customers should follow manufacturer instructions and use purchased products responsibly and for their intended purpose.

Intellectual Property

Unless otherwise stated, website design, branding, original text, graphics and other original materials published by No Alternative remain protected by applicable intellectual-property rights.

Third-party product names, trademarks, images and brand assets remain the property of their respective owners.

Changes To These Terms

These Terms & Conditions may be updated when the website, services, business operations or applicable requirements change.

The version published on the website at the relevant time will apply unless otherwise required by law.

Contact

Questions regarding orders, products or these Terms & Conditions can be directed to No Alternative through the contact page.